Contact

Call our friendly team on 020 8175 6699

At ELSERVE Ltd, we understand how disruptive a faulty household appliance can be. Our experienced engineers are here to help with professional diagnostics, reliable repairs and friendly customer service

Our filed team operates Monday to Saturday, from 8:00 am to 7:00 pm, providing expert repairs for washing machines, washer-dryers, dishwashers, tumble dryers, fridge freezers, electric ovens and hobs

We proudly provide professional domestic appliance repair services across Greater London, covering a wide range of London postcodes and repairing most major domestic appliance brands

Not sure whether we cover your postcode or appliance brand? Simply give us a call! Our friendly team will be happy to discuss your requirements and advise on appointment availability

Customer Care & Complaints Procedure

At ELSERVE Ltd, customer satisfaction, professional workmanship and transparency are at the heart of everything we do

We take every customer concern seriously and are committed to resolving complaints fairly, promptly and professionally

If you are unhappy with any aspect of our service, please contact us directly on 020 8175 6699 or through our website's contact form, providing your name, service address, job reference and a brief description of your concerns

We will carefully review your complaint, investigate the circumstances and work with you towards a fair and reasonable resolution

Independent Dispute Resolution – Which? Trusted Traders

As a Which? Trusted Trader, ELSERVE Ltd is committed to maintaining high standards of workmanship, customer service and professional conduct

Should a complaint remain unresolved after completing our internal complaints procedure, customers may be eligible to refer the matter to the independent dispute resolution service associated with the Which? Trusted Traders scheme, subject to the scheme's terms and eligibility requirements

For further information about the scheme and its complaints process, please visit: https://trustedtraders.which.co.uk/ Telephone: 02922 670 040

We believe that trust is earned through honest communication, accountability and the quality of our work. Every customer deserves to be treated with fairness, professionalism and respect

ELSERVE Ltd – Expert Appliance Repairs Across Greater London. Honest Service. Trusted Workmanship